How do I return an item?
Please contact our customer service line at 800-964-6618 for a return authorization number, or send a message for return confirmation number via email to: firstname.lastname@example.org
Due to copyright laws, patterns and books can not be returned for refund or exchange.
All other items may be returned within 30 days of the date of purchase for an exchange or refund, minus all shipping charges.
All items must be in their original packaging unwashed and uncut. Items that are washed, cut or altered in anyway will not be eligible for a refund or exchange.
Refunds will take approximately 7 business days from the date the item returns to our facility.
We are unable to issue a refund or exchange for any reason after 30 days.